Collection of Children Protocol

1.Staff should refuse to hand over the child to any unknown adult regardless of the person’s claims. Staff should inform this person of our Nursery Policy to the refusal is understood.

2.It is Parent’s and Staff’s responsibility to ensure that the Authorisation Pick up Form is completed and handed in.

3.No child will be released into the care of any unknown person to staff, unless an Authorisation Form has been completed by the Child’s parents.

4.Parents should give prior notice to the Nursery Office if there is another person is meant to pick up the child  on their behalf.

5.Children cannot be released to any person not authorized (Court Orders concerning custody and access)

6.Non-custodial parents will not be given access to children under any circumstances. The Nursery should have a copy of the court order, in Arabic and English, with the stamp of the Court to verify custody in the child’s file.

Early Departure

1.Children can leave early for any reason. However, Parents must inform the Nursery in the morning.

2.When collecting the child, Parents will wait in the reception and someone from the class will bring out the child to avoid disturbance.

**Error: Video says “In English as as in Arabic”correction: In English as well as in Arabic